Last Friday I began the never ending task of getting my Censo (the ecuadorian form of identification for foreigners) by hopping in a cab with a bag of 15 books (that weighed at least 30 lbs) for the study abroad students, a purse full of documents, and an address for one of the numerous ministries where I could supposedly get a stamp in my passport-the first step in the process. I knew the building I needed to go to was near a metro stop called Orellana, and asked the cab driver if the address I gave him matched the description I had. He seemed a little confused, but after some explanation he nodded his head affirmatively. I got out of the cab and was immediately bombarded with people who were advertising that they could make copies of documents and lamanate documents, which through me off a little. I tried to get one of them to direct me to the entrance I needed to go to get my censo, but he didnt seem to know what I was talking about. So I made a decision to go in the door as far away from the croud of people as possible, hoping that even if it wasnt the right entrance someone would be able to assist me once inside. However, when I got inside, people seemed to be as confused as to what a censo was as the man I spoke with outside. Everyone was dressed in police uniforms, so I was a little concerned that none of them seemed to know what I was talking about, especially when I soon found out that they worked in the tuorism department.
After explaining what I needed to two guards at the entrance, I was escorted up to the third floor of the building and introduced a woman working typing on a computer behind her desk who looked less than thrilled to be talking to me. I began asking her what the process was to get a censo and what I needed to do in this building and she returned my questions with a blank stare. After 10 minutes or so of trying to explain what I needed and refusing to leave until I had some more information, a man dressed in a police uniform entered the room and asked one of the other guards what I was doing there. After receiving a vague explanation of what I wanted, he immediately came over to me and asked if he could help. I explained my situation and began to ask questions, starting with where I should go-considering the only information I had was to go to this building. While he didnt have the answers I was looking, he had no problem admitting his lack of information and seeking the answers. He determined that I would have to go to the immigration building to get my censo, and when I asked how to get there, he disappeared for a longer than usual to find the answer. I was just about to ask someone else when he returned to the room I was waiting in and asked me to follow him. He had been so helpful, that I went without questions and followed him to his police car, at which point I decided a question was necessary. He explained that he would take me to the immigration building--I was so relieved to have someone helping me who actually seemed to care, the idea of a police escort didnt really sink in until we stopped off at my apartment to pick up some papers he thought I might need (although none of which are listed on the website) and the guard for my apartment looked very concerned and asked me if everything was ok.
Well, the immigration building no longer issued censos and we began a wild goose chase for the censo that I would not receive for another week after hours of waiting in line and filling out forms. But it was definitely worth the adventure with the police officers. They drove me around for about 3 hours, and helped me skip lines and try to get around some of the red tape that is inevitable when trying to get a government document in a foreign country. We also reunited a toddler, who had wondered away from his family near a busy road, with his mother. And at the end, my new police officer friend took me out to lunch. I wonder what would have happened in the US in a similar situation.


